Who We Are
This Privacy Policy applies to TERTIUS COLLECTION trading as TARAXACUM ORBIS, located at Prinsengracht 266, 1016 HH Amsterdam, Netherlands. We are the data controller for personal data processed in connection with our website dandelionsphere.com and our online store.
What Data We Collect
We may collect and process the following categories of personal data: contact information (name, email address, telephone number); delivery and billing addresses; purchase history and transaction data; payment information (processed securely - we do not store card details); website usage data collected via cookies and analytics tools; and any communications you send us.
How We Use Your Data
We use your personal data to process and fulfil your orders; communicate with you about your purchase; send order confirmations and shipping notifications; handle returns and refunds; respond to customer service requests; and, where you have given consent, send marketing communications.
Legal Basis for Processing
We process your data on the following legal grounds: performance of a contract; compliance with legal obligations; our legitimate interests; and your consent for marketing communications and non-essential cookies.
Third Parties
We share personal data with service providers including our e-commerce platform, payment processors, and shipping carriers. These parties process data only on our instructions. We do not sell your personal data.
Your Rights
Under the GDPR, you have the right to access, correct, or erase your personal data; object to or restrict processing; data portability; and withdraw consent at any time. To exercise any of these rights, please contact us at info@dandelionsphere.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).